Student Advice Feedback

We want to make sure that we give the students of NTU a good service. To help us to do this, please answer these questions as honestly as you can.

1) The Advice and Information I received from Student advice was helpful

1) The Advice and Information I received from Student advice was helpful Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree
If you disagree or strongly disagree, please tell us how we can improve
Maximum of 50 words allowed. Currently Entered: 0 words.
2) I found it easy to access Student Advice

2) I found it easy to access Student Advice Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagreee
If you disagree or strongly disagree please tell us how you think we could improve access to our service?
Maximum of 50 words allowed. Currently Entered: 0 words.
3) I would use the service again and/or recommend Student Advice to others

3) I would use the service again and/or recommend Student Advice to others Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagreee
If you disagree or strongly disagree, please tell us how you think we could improve our service.
Maximum of 50 words allowed. Currently Entered: 0 words.
4) Has your query now been resolved?

4) Has your query now been resolved? Yes
No - (If you require further help please book an appointment on https://trentstudents.org/seeanadvisor or phone 0151 848 6200 )
5) Has the Advice/Representation resulted in a successful outcome?

5) Has the Advice/Representation resulted in a successful outcome? Yes - please provide details of the type of issue resolved No
Housing
Academic
Other
Please provide more details if possible
Maximum of 50 words allowed. Currently Entered: 0 words.
6) Has Student Advice saved or made you any money? If yes, please state how & how much
Maximum of 50 words allowed. Currently Entered: 0 words.
7) Do you have any other comments about how Student advice has helped you and/or the outcome of your query?
Maximum of 50 words allowed. Currently Entered: 0 words.
8) Would you be prepared for student Advice to use your anonymised case in reports/publicity?

8) Would you be prepared for student Advice to use your anonymised case in reports/publicity? Yes No
Please provide your student number (which will be kept confidential)
9) Are there any particular student groups you feel we don't reach and if so how can we improve access?
Maximum of 50 words allowed. Currently Entered: 0 words.
10) Do you have any further suggestions on how we can improve our service further?
Maximum of 50 words allowed. Currently Entered: 0 words.
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